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Terms & conditions

1. Introduction

These Terms and Conditions outline the rules and regulations for the use of Grid Career App services, specifically focusing on handling fraudulent emails, onboard verification, support services, and grievance redressal processes. By accessing and using the services provided by Grid, you agree to these Terms and Conditions.

2. Fraudulent Mail and Reporting

  • In case you receive fraudulent emails or communication from companies claiming to represent Grid or any other fake companies, report such incidents immediately.
  • Please send your complaint to our designated email: [email protected]
  • Grid will take necessary action based on the provided information to combat fraudulent activities.

3. Support System for Users and Companies

  • Grid offers a support system for companies and users to resolve queries efficiently.
  • For CSR or other support inquiries, contact us at [email protected]
  • All communications are logged to maintain service quality.

4. Verification and Onboarding of Company Users

4.1 Employer Registration:

  • Full Name
  • Email Address
  • Billing Address
  • Mobile Number
  • Company Name
  • Designation within the Company
  • Other documents required for KYC

4.2 KYC Documentation:

  • Bank Account Number
  • Credit/Debit Card Number
  • UPI ID
  • Other information for identity verification

5. Grievance Redressal Mechanism

You may reach out to our designated Grievance Officer:

6. Data Privacy and Protection

  • We collect personal and billing information during registration and onboarding.
  • This includes names, emails, phone numbers, and financial data.
  • Your data helps us deliver and enhance services.

Third-Party Sharing:

  • To improve our platform
  • For legal compliance
  • With your consent, for marketing

We ensure shared parties comply with data protection laws and use data only for intended purposes.

Users can access, correct, or opt out of third-party data sharing.

7. Amendments to Terms and Conditions

Grid may update these Terms at any time. Continued use of the platform implies acceptance of changes. Please review this page regularly.

8. Contact Information